Tag: customer engagement

How To Protect Customer Privacy

How To Protect Customer Privacy (Hint: Use Number Masking)

Protecting customer privacy is now a necessity. Earn your customers' trust by implementing number masking into your business.

/ October 24, 2019
Whatsapp business API vs Whatsapp business app

WhatsApp Business App vs API: Same Same, But Different?

Which one should you choose for your business communications: the WhatsApp Business API, or the WhatsApp Business App? Here's the difference between the two.

/ July 25, 2019
Automatically Send SMS From Your Applications With Zapier

Automatically Send SMS From Your Applications With Zapier

Learn to automate your messages by integrating Wavecell’s APIs into various apps with Zapier. Follow this tutorial where we will guide you through your first Zapier integration!

/ May 23, 2019
Redefine Your B2C Customer Experience With Cloud Communications

Redefine Your B2C Customer Experience With Cloud Communications

Providing a thoughtful customer experience is essential for any B2C business. Find out how real-time cloud communications can help you!

/ May 9, 2019
Video Interaction Update

New Video Interaction Features To Improve Your Experience

Wavecell is delighted to announce the launch of new and exciting features to the our Video Interaction solution.

/ March 5, 2019
WhatsApp Business API use cases

How To Use WhatsApp Business API – 5 Unique Use Cases

How can you use WhatsApp Business API to improve customer experience? We’d like to share 5 potential use cases for the WhatsApp Business API to inspire you.

/ November 22, 2018
People using phones Chat Apps API

How To Boost Your Customer Engagement With Chat Apps API

Here are five hacks to effectively use Chat Apps API to join the latest technological revolution and enhance your customer engagement!

/ August 29, 2018

5 Steps To Enhance Customer Experience In Indonesia

As one of the most populous countries in the world, Indonesia’s digital landscape is transforming and enhancing customer experience is key.

/ January 2, 2018
girl messaging customer experience

Delivering The Best Customer Experience In Asia With Digital Interaction

Customer Experience (CX) managers must learn to embrace a variety of digital interactions to attract repeat customers through seamless experience.

/ September 7, 2017