Singapore, Singapore

Carrier Relations Specialist

  • Job Category: Carrier Relations

Working with partners to provide global and regional routes that are both cost-effective and  reliable is essential to our success. Wavecell is looking for Individuals who are experienced in managing carrier partner relationship for both regional and international SMS to contribute and grow with us.

This will be a team contributor role and will require at least 2 years’ experience working with telecommunications carriers and aggregators. The candidate should be familiar with the nuances of the SMS aggregation business, the way routes are managed, the major SMS players and particularly with the Southeast Asian Mobile market.

Familiarity with acquisition of various routes, knowledge of in-country SMS features, regulations and markets, ability to speak and work with a local language will be added advantages.

Main Responsibilities:

  • Managing partnerships with Carriers, Mobile Operators and SMS Aggregators Partners;
  • Ensuring Wavecell has the best cost, quality, reliability, features and support in the responsible territories through regular communication and negotiations;
  •  Providing up-to-date market and competition knowledge, and regulations and trends;
  • Work with existing partners to expand coverage and footprint;
  • Work with wholesale team to manage bilateral relationship for optimal benefit to Wavecell;
  • Work with Sales to identify opportunities and build new destinations and features competitively;
  • Monitoring and analysing traffic and business performance pro-actively;
  • Optimize routing and delivery worldwide;
  • Processing price changes promptly;
  • Coordinate with suppliers and operations team to investigate and remedy issues when needed;

Desired Skills and Experience:

  • You have 5+ years of work experience, with at least 2 years working in international telecommunications carrier relations.
  • You have competent knowledge in the international and regional A2P messaging market.
  • Experience working with SMS aggregator commercially and technically is a strong advantage.
  • You are a pro-active team player, with excellent analytical and problem-solving skills, and an ability to work with cross-functional global teams.
  • You are a hands-on doer; able to generate and follow leads, close deals, manage ongoing partnership and drive business forward.
  • You are able to forecast, analyse, and execute go-to-market strategies in order to achieve goals.
  • Relevant experience in the Asia Pacific region, and ability to speak some local languages would be highly beneficial.
  • You possess good communication and interpersonal skills.
  • You have a strong sense of responsibility, initiative and commitment.
  • Regular travel is expected.


  • A Bachelor’s Degree
  • Written and verbal fluency in English and one Asian language would be advantageous.


Please send your resume to with the subject header containing: “Carrier Relations Specialist”.

  • Please note that only candidates who are already based in Singapore will be considered.
Apply job
  • Singapore (HQ)
  • Philippines
  • Indonesia
  • Thailand
  • Hong Kong
  • Japan
Wavecell Pte. Ltd. Singapore
18 Cross Street
#09-01, Cross Street Exchange
Singapore 048423
Tel: +65 6221 1521
Fax: +65 6227 9038
Wavecell Inc. Philippines
BGC Corporate Center, 24th Floor 30th Street, Corner 11th Ave, Taguig
1634 Metro Manila
Tel: +632 790-0147
PT. Wavecell Solutions Indonesia
Capital Place Building, 40th floor
Jl. Jend. Gatot Subroto kav. 18
Jakarta 12710
Wavecell Co., Ltd. Thailand
NST One Building, Floor 4
Unit 04-07 Silom Road Soi 1
10500 Bangkok
Wavecell Pte. Ltd. Hong Kong
Unit 603, 6/F, Office Tower 1 Admiralty Centre
18 Harcourt Road
Hong Kong
Wavecell Japan
7-8-6 Roppongi Minato-ku
Tokyo 106-0032