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SMS Engage

Simplify how you collect customer feedback

An add-on feature that allows you to fully integrate web surveys into your SMS workflows.

Get meaningful data with this feature that works even better than a 2-way SMS.

Instantly Capture Feedback Through Surveys

Lead your customers to rich content, see click-through rates, and analyze responses – directly from your online customer portal.

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Ask for
Ratings

Let customers provide feedback with the click of a button.

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Directly Make
Offers

Send vouchers or QR codes directly to your customers.

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Make Referrals
Easy

Let customers refer friends or earn rewards with the click of a button

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Confirm Deliveries & Appointments

With 2-way SMS, you can confirm with customers if they will be present at a certain time.

Start Engaging Your Customers in Just 3 Simple Steps

1

Design your SMS Engage survey or other content and deploy it online.

2

Design your SMS Engage survey or other content and deploy it online.

3

Design your SMS Engage survey or other content and deploy it online.

Interactive Content For Deeper Engagement

SMS Engage features a 2-way SMS function which makes it super simple to get feedback from your customers.

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Turn-Key Solution

Manage everything from the campaign manager, with no integration or coding skills required

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Easy Integration

Alternatively, integrate the SMS Engage API onto your platform to start collecting customers’ responses today

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Rich Landing Pages

Create interactive forms and landing pages, such as satisfaction surveys, scheduling of deliveries, and QR Codes

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Instant Feedback

SMS Engage is an alternative to 2-way SMS, where you can offer a richer experience and receive responses

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Advanced Analytics

View previous campaign logs, responses, delivery rates and more

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URL Shortener

Dynamic URLs will be automatically shortened to ensure cost-savings with CTR performance tracking

Contact Us

Any sales or general enquiries?

Complete the form on the right or email

Complete the form or email us at cpaas-sales@8×8.com.

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