We let you talk to customers on the channel they’re most comfortable with
Your customers aren’t just using voice and email these days. They want to communicate in a variety of ways — from a quick request for a one-time password to troubleshooting a problem via video or chat.
You’re missing a big opportunity if you’re not on the communications platforms they’re using.
8×8 APIs give your customers multiple options to reach you — on the communication platforms that make the most sense for them — while streamlining workflows and managing growth.
We are Trusted By Companies Around the World
Whether they’re using SMS or WhatsApp Business, enterprise companies around the world trust 8x8 APIs to personalize their customer experience.
1HQ + 10
Worldwide presence ensures local reliability
Rest assured that the local expertise you need will be available around the clock
Serving ecommerce, fin-tech, logistics, transportation, telco, and digital platforms.
Build Customer Relationships, Not APIs
You’re scaling. Which means more customers need your help.
8×8 APIs let you easily and quickly integrate SMS, voice, chat & video into your apps so you can spend more time serving customers and less time worrying about how to do it.
Lots of Channels, One Platform
Streamline multiple services into a single platform to make your job simple again.
Protect Customer Data
Deliver an integrated omnichannel experience without worrying about compromising customer data.
Easy to Implement
Whether you’re an enterprise or a single developer, our APIs get you up and running quickly no matter your background.
A New Era of Personalized Customer Experiences is Here
Having better prices — or even a better product — than your competition is no longer enough. Customers have come to expect tailored offers and personalized attention.
8×8’s SMS, Chat Apps, Video Interaction and Voice APIs help you create a complete omnichannel experience that puts customers at the center.
Send notifications as voice calls to improve delivery rates
We make it easy to unify all of your customer conversations, streamline workflows, and free up resources.
- Built to scale, no matter your size
- Guaranteed quality of service
- Customizable to your needs
- Supportive onboarding
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