8x8 APIs

Create a better customer experience with SMS, Chat Apps, Video Interaction & Voice.

8x8’s integrated communications platform as a service (CPaaS) streamlines multiple communications channels into a single dashboard.

We let you talk to customers on the channel they’re most comfortable with

Your customers aren’t just using voice and email these days. They want to communicate in a variety of ways — from a quick request for a one-time password to troubleshooting a problem via video or chat.

You’re missing a big opportunity if you’re not on the communications platforms they’re using.

8x8 APIs give your customers multiple options to reach you — on the communication platforms that make the most sense for them — while streamlining workflows and managing growth.


Use our SMS API or Campaign Manager to send messages to your customers around the world


Generate interactive text-to-speech (TTS) phone calls and give your applications a voice

Video Interaction

Redefine customer experience by integrating Video Interaction into your mobile apps or websites

Chat Apps

Programmatically send richer messages and content to users of major chat apps (Eg. WhatsApp Business)

We are Trusted By Companies Around the World

Whether they’re using SMS or WhatsApp Business, enterprise companies around the world trust 8x8 APIs to personalize their customer experience.


Global Partners, Local Respect

With coverage across 190 countries and more than 130 direct partnerships with mobile network operators, you can trust that our platform will connect you with your customers reliably.

1HQ + 10


Worldwide presence ensures local reliability


Customer Support

Rest assured that the local expertise you need will be available around the clock

300 +

Enterprise customers

Serving ecommerce, fin-tech, logistics, transportation, telco, and digital platforms.

Build Customer Relationships, Not APIs

You’re scaling. Which means more customers need your help.

8x8 APIs let you easily and quickly integrate SMS, voice, chat & video into your apps so you can spend more time serving customers and less time worrying about how to do it.

Lots of Channels, One Platform

Streamline multiple services into a single platform to make your job simple again.

Protect Customer Data

Deliver an integrated omnichannel experience without worrying about compromising customer data.

Easy to Implement

Whether you’re an enterprise or a single developer, our APIs get you up and running quickly no matter your background.


A New Era of Personalized Customer Experiences is Here

Having better prices — or even a better product — than your competition is no longer enough. Customers have come to expect tailored offers and personalized attention.

8x8’s SMS, Chat Apps, Video Interaction and Voice APIs help you create a complete omnichannel experience that puts customers at the center.


Send notifications as voice calls to improve delivery rates

We make it easy to unify all of your customer conversations, streamline workflows, and free up resources.

  • Built to scale, no matter your size
  • Guaranteed quality of service
  • Customizable to your needs
  • Supportive onboarding

Contact Us

Any sales or general enquiries?

Complete the form on the right or email

Complete the form or email us at cpaas-sales@8x8.com.