Chat Apps

Communicate with your customers through various Chat Apps such as WhatsApp, Viber, Google RCS, WeChat, LINE, Zalo, Facebook Messenger and more - with our multichannel Chat API

Discover Rich Communication Possibilities

Contact our sales team and find out how your business can stand out from its competitors with our Chat Apps API

Chat API Use Cases

Chat Apps API Features

Single Endpoint

Single Endpoint

Use the same API for all channels (e.g. WhatsApp, Viber, Google RCS, WeChat, LINE, Zalo, Facebook Messenger, SMS, etc.)

Smart Retry

Smart Retry

To ensure delivery of online messages, all undelivered messages will reroute to another channel

SMS Fallback

SMS Fallback

Undelivered or unread messages will be re-sent via SMS to ensure maximum successful deliveries

Automated Content Adaptation

Automated Content Adaptation

Rich online messaging content will be automatically adapted to various chat app channels

Read or Delivered Receipts

Read or Delivered Receipts

Utilising callbacks, you can obtain information such as messages sent, delivered, read, click-through-rate of call-to-action buttons and more

Preferred Channel Management

Preferred Channel Management

Set a priority order to determine which chat app channels to be used first to send your messages

Add-on Features

Messaging Engage

Messaging Engage

Integrate rich elements and content into your messages (e.g customer satisfaction survey, reschedule delivery requests and more)

Contact us

Any sales or general enquiries? Complete the form below or email hello@wavecell.com