Live Video Interaction

Easily integrated into your mobile apps, websites and services.

Enhance your customer experience using live-video interaction.

Start to communicate efficiently instead of using the traditional phone calls, emails or sending screenshots back and forth. Do more with live-video interaction today.


Customer engagement

  • Increase customer satisfaction
  • Virtually walk your clients through complex documents
  • Increase sales conversion rates
  • Engage your customers using technology
  • Create and build a trusted relationship


  • Reduce time needed to process claims
  • On-board new clients using video live-interaction
  • Reduce resources, costs and fraud
  • Instantaneously improve customer satisfaction
  • See damages in real-time

Field Service

  • Remotely support your field technicians
  • Decrease time needed to resolve cases
  • Decrease costs
  • Improve customer satisfaction
  • Increase successful fix rate


  • Provide tele-consultation to your patients
  • Decrease number of walk-in patients
  • Assist patients who are travelling overseas
  • Remotely monitor patients’ health
  • Increase patients’ satisfaction

Some key features:



Send any URL during the call to allow customers to interact on the same page



Increase workflow efficiency by annotating images and documents in real-time

Snap Photos

Launch user's camera application and capture HD photos anytime during a video call


Obtain the location of a mobile device to tag photos with time stamp and GPS

HD Audio

Experience crisp and clear audio for a productive conversation

HD Photo

Capture and save screenshots from all video calls

Live Video

See what your customer see in real-time


Add multiple experts or viewers into your video session



Record interactions including audio, video and annotations


Share files and share screens during a video call to enhance user experience

Customise Video Launch

Start video calls by inviting your clients via SMS, email, URL or just a button in your application or website


Remotely zoom the user's camera to have a better view

Scalable and optimised for
real-time communication

Benefit from a scalable, fault-tolerant, and latency-optimized infrastructure. Enjoy a service that seamlessly operates across various browsers and devices.

Instant Deployment

Our Live Video Interaction API can be deployed instantly without modifying your existing IT infrastructure
  • Admin Dashboard
  • WebRTC
  • Agent Console
  • Mobile Application

Seamless Integration

Our Live Video Interaction solution can be fully integrated within your existing environment
  • CRM Plugin
  • Rest API
  • Single Sign On
  • Javascript Javascript