Video Interaction

Easily integrated into your mobile apps, websites and services

Enhance your customer experience using Video Interaction

Start to communicate efficiently instead of using traditional phone calls, emails or sending screenshots back and forth. Do more with Video Interaction today.

USE CASES

Video Interaction Features

Integrate into Various Platforms

Launch a Video Interaction call directly from a web browser, mobile application or integrate into your own application

Easy Invitation System

Easy Invitation System

Leverage on various methods to launch the Video Interaction call through email or SMS to enable a seamless invitation process

Document and Photo Sharing

Document and Photo Sharing

Enhance customer experience by sharing files during the Video Interaction

Screen Sharing

Allow customers to interact with you on the same page (e.g. websites, documents, images, etc.)

Annotation

Annotation

Improve interactivity by annotating on images, documents and directly on the video screen in real-time

Integrated Chat

Integrated Chat

Complement the Video Interaction experience with an in-app chat messaging feature to share URL links, send comments and more

Remote Camera Control

Remote Camera Control

Control your customer’s camera features such as flashlight, zoom in or out to capture high quality photos/videos

GPS Location

GPS Location

Obtain the location of your customers’ device to tag captured photos with timestamp and GPS

Add-on Features

Video and Audio Recording

Video and Audio Recording

Record your video interactions for training of documentation purposes

Multi-party Interactions

Multi-party Interactions

Add multiple experts or viewers into your video session

Scalable and optimised for
real-time communication

Benefit from a scalable, fault-tolerant, and latency-optimised infrastructure. Enjoy a service that seamlessly operates across various browsers and devices.

Instant Deployment

Our Video Interaction API can be deployed instantly without modifying your existing IT infrastructure
  • Admin Dashboard
  • WebRTC
  • Agent Console
  • Mobile Application

Seamless Integration

Our Video Interaction solution can be fully integrated within your existing environment
  • CRM Plugin
  • Rest API
  • Single Sign On
  • Javascript Javascript